Fleek IT Solutions > Core QA Services > Comprehensive Testing of Secure Document Management Solution

Comprehensive Testing of Secure Document Management Solution

The software project aimed to offer users a comprehensive and secure platform for managing their documents across various interfaces, including a mobile app (iOS/Android), web application, and integration with Salesforce. This case study is on the comprehensive testing challenges faced, the corresponding solutions implemented, and the outcomes observed during the testing phase.

The document management solution encompasses multiple interfaces to cater to diverse user requirements. It includes a mobile app for iOS and Android platforms, a web application accessible via browsers, and integration with Salesforce, providing seamless document management capabilities within the Salesforce ecosystem. The solution ensures secure document storage, user access management, and auditing through encryption, blockchain integration, and IPFS storage.

Challenge

Cross-Platform Compatibility: Testing the solution across multiple platforms, including mobile (iOS/Android), web, and Salesforce, posed challenges in ensuring consistent functionality, performance, and user experience.
Responsive Design and User Interface: Testing the solution’s responsiveness and user interface across different screen sizes and resolutions on mobile devices and browsers required careful validation.
Integration Testing with Salesforce: Verifying the seamless integration of the document management solution with Salesforce, including data synchronization, user authentication, and document access control.
Mobile-Specific Challenges: Testing on mobile devices introduced challenges such as limited resources, varying network conditions, and platform-specific features and capabilities.
Usability Testing across Interfaces: Ensuring consistent and intuitive user experiences across the mobile app, web application, and Salesforce app required thorough usability testing across each interface.

Solution

Cross-Platform Testing Frameworks: To address cross-platform compatibility, Fleek IT Solutions’ team leveraged frameworks Appium and Webdriver.io using Javascript. These frameworks allowed for functional automation testing across multiple platforms, including iOS, Android, web, and Salesforce.
Responsive Design Testing: We used BrowserStack and Sauce Labs to validate the solution’s responsiveness and user interface on different screen sizes, resolutions, and orientations across various devices and browsers.
Salesforce Integration Testing: For Salesforce-specific testing, Selenium WebDriver was used to perform integration tests, ensuring seamless data synchronization, user authentication, and document access control between the document management solution and Salesforce.
Mobile-Specific Testing: Dedicated mobile testing frameworks Espresso (for Android) and XCTest (for iOS) were employed to verify the solution’s behavior under varying network conditions, handling of device-specific features, and resource consumption.
Usability Testing across Interfaces: Usability testing tools UserZoom and UsabilityHub were utilized to conduct usability tests across the mobile app, web application, and Salesforce app interfaces. These tools allowed the testing team to gather user feedback and ensure consistent, intuitive user experiences.

Result

Cross-Platform Compatibility: Rigorous testing ensured consistent functionality and performance across the mobile app (iOS/Android), web application, and Salesforce app, providing users with a seamless experience across different interfaces.
Responsive Design and User Interface: Validation of responsive design elements across various screen sizes and resolutions confirmed an optimal user interface experience, regardless of the device or browser used.
Successful Salesforce Integration: Integration testing verified the seamless interaction between the document management solution and Salesforce, ensuring smooth data synchronization, user authentication, and document access control within the Salesforce ecosystem.
Mobile-Specific Functionality: Mobile testing efforts identified and resolved issues specific to mobile platforms, including performance optimizations, network resilience, and platform-specific feature compatibility.
Consistent Usability: Usability testing across interfaces resulted in a consistent and intuitive user experience, allowing for enhanced user satisfaction and productivity.